What is i-Say?
i-Say is a site that is built upon the opinions of hundreds of thousands of people. Members of this site will take paid surveys and help to shape the services and products that people use every day. As a member of this site, you will have the opportunity to take new surveys and influence the market on a huge range of topics. You can even get to test new ideas or products before the general public can.
How do I join i-Say?
You can join this site straight from the website by clicking "Join" on the home page. The registration form takes no time at all and will ask general questions about you as well as your household. This information will be used to determine which kinds of paid surveys are right for you. It’s an opportunity to earn extra money by working at home
What are the member benefits of joining i-Say?
When you join this site, you'll receive:
- The chance to influence social and consumer decision makers with your valuable opinions
- The chance to earn points for taking different surveys and redeeming points for fun items
- Automatic entry into the drawing for prepaid shopping cards that are worth £90 apiece, simply for joining the site
- Membership is now and will always be free
Does it cost anything to join?
Membership will always be totally free. You will find no hidden fees, and this site will pay all expenses including the mailing fees for sending you rewards and tests. You will also receive points and entries into contests just for taking paid surveys. Joining will definitely give you a good opportunity to earn from the comfort of your home.
How often will i-Say get in touch with me?
I-say will always contact you through the email you give them when there are surveys waiting for you. Most of the members will get a minimum of one survey a month with an average amount of four surveys a month. It will always remain up to you whether or not you will take a survey, yet the more that you participate in, the more points that you will earn. I-say may also send emails that will notify you of important news in the community that you need to know about.
How much money will I make taking these surveys?
You will get reward points that can be redeemed as vouchers. Points will add up quickly and most surveys will be worth anywhere from 5 to 250 points. Members will get an average of four surveys a month. If you were given a promise of making a lot of money on surveys, the offer didn't come from I-say and is not legit. Being a member of I-say and other serious paid survey sites, you will not earn a lot of money doing these surveys. You will get chances in order to get points for prizes. You will always be the first to know about them, and the rewards that are promised will always be delivered. It’s a good opportunity to earn money online.
What if I no longer want to be a member of this site?
You can decide to end your membership at any time, as it is completely voluntary. You can also choose whether or not to take the paid surveys that you are chosen to take. If you want to stop your membership, you only have to click the link that says unsubscribe and follow the simple steps. If you have any points remaining in your account, you can just redeem them for up to a month after ending your membership with I-say. I-say need 10 days to process your request to unsubscribe. If you get survey invitations or any emails during that time period, feel free to ignore them.
How do I sign into this account?
Sign into I-say’s website simply by clicking on the button that says “Sign In” on the top right of the page. Type in your email address and your password in the proper fields on the page.
It says my email isn't recognized. Why?
If you have changed your email address and have since confirmed the new email by clicking the link that is sent to the new address, you will only be able to sign in using your new address. If you tried to change the email address but haven't confirmed it, you will have to use the old address to log in.
What if I forget my password?
In order to change the password, enter the sign in page and click on the button that says "forgot password." Then, just follow the instructions to change your password.
Why doesn't "Remember me" remember my information?
For the check box that says “remember me” to remember your sign in information, you have to close the browser when you are done using the site for that day and not sign out. If you instead sign out before closing the window, your information will not be saved. It is recommended that you use the remember me function if you are the only person that uses your computer.
What browsers are supported for this website?
This site will support
- Apple Safari
- Android Browser 4
- Google Chrome
- Mozilla Firefox 3.0 or higher
- Internet Explorer 7 or higher
- iOS Safari.
How often will I get survey invitations from i-Say?
The number of survey requests that you will get will change. Many members will get at least one survey a month and will average around four per month. Based on the information in their profile, some members may get a couple more surveys than others. It will always be your decision whether or not you take the survey.
Is there a mobile phone app that I can take my surveys on?
The Ipsos Mobile App is only used for certain mobile surveys and is not available to use with your typical username and password for this site. When a survey is given to you through this app, you will be told either by email or by text message. You will need to download and log into the app with a different username than the one that you use for this website.
How do I get my points or other rewards for taking a survey?
Once you have completed a survey, either through our website or by email, our system will register these points along with any contest entries. For most paid surveys, these earned points will be added automatically to your account after only a few minutes of completing the survey. There may be times when the points for the surveys won't immediately appear in your account, but these points will be added in later. It could take a few days after the survey has been completed to see these points in your account.
I can't connect to the link to the survey from my invitation in my email. What do I do?
If you cannot connect when clicking the link, just copy and paste the section text link that you will find lower down in the email and put it in your browser’s address bar. The link can be split up across two or more lines, and if so, you will have to copy in each line separately. If this doesn’t solve your issue, you can contact I-say with the information for the survey itself and I-say will help you.
What should I do if I'm having trouble with taking a survey?
If you are having issues with the link or with any aspect of taking one of these surveys, you can use the support button in the survey's window or send I-say an email. Provide a brief explanation in the email and include the survey number or survey link. I-say will then look into the issue and return your email within two business days.
Is it normal for the site to tell me I can only reopen a survey 10 minutes after I close it?
Yes. If you exit the survey for any reason you can gain access to it again and continue the questions in 10 minutes.
Why do some surveys end sooner than others or tell me that I am not eligible to take them?
Some paid surveys are looking for information from people that only make up a small amount of I-say’s community. While it is understandable that it may frustrate you, ending a survey early helps to ensure that I-say is not wasting your time on surveys that have no interest to you.
Why do surveys ask me if I intend to buy a product?
These sorts of questions are there to find out what kind of people are interested in purchasing a product or service. For instance, a man is more likely to want a mustache trimmer, but a woman is going to be more likely to want to buy a curling iron. Sometimes, it is difficult to know which person may be interested in a product, and that is why this question is asked.
What if I will be on vacation and am not able to take surveys?
If you are going away or simply need some time away from taking these surveys, you won't need to unsubscribe. Instead, you can use the link that says “Report a Vacation” and tell I-say when you plan to be away so that I-say do not send you any invitations for paid surveys during this time. You can tell them about your time away after logging in and using that link which you can find in the settings section of your account. Just click the arrow next to your profile picture found in the upper right-hand corner of your page.
How often will I receive survey invitations from this site?
The number of surveys you will be asked to take will vary. Most of the members of this site will get an average of four requests with a minimum of one request a month. This will be based on profile information, so some members may get more frequent requests than others. As always, it is your decision whether or not you take the survey.
Is there a mobile phone app available to take my surveys?
I-say’s mobile app can only be used for specific paid surveys on mobile. It isn't available using your usual email and password for this site. When a survey is sent to you through the app, you will be told about it through a text message or through email. Then, you can download the app and sign up using a different name and password than the one you use to get access to this site.
How do I get my points or rewards for taking a survey?
Right after you finish a survey, by using their website or using your email, the system will enter the points and the contest entries you received. Most surveys will post their rewards automatically to your account after a few minutes of completing this survey. Sometimes, the points may not appear immediately in your account. I these cases, the points will be rewarded later into your account. It can even take a few days after survey completion before you see the points on the website.
I just finished a survey and the points have not shown up in my account. Why?
Many of I-say’s paid surveys will post the points that were earned into the account automatically after a couple of minutes have passed since you finished the survey. There can be times when the points for your surveys won't appear immediately. In these instances, the points will later be sent to your account, and it could take a few days after you've finished the survey before you see them.
When I click on a survey link from my email, I can't access the survey. What do I do?
If you cannot access the survey by clicking the link, just copy and paste the second link that you can find down in the email into the browser address bar. The link can be split into two lines or more. If this is the case, simply copy and paste each individual line into the search bar. If this doesn't help you access the survey, just contact I-say with the survey number of the invitation and they will help you access the survey.
What should I do if I'm having trouble with completing a survey?
If you are having difficulty with any part of the survey process or the link that is provided, just use the Support button that can be found in the survey window or contact them instead. Give I-say a brief reason that shows your problem and include the survey number or survey link. I-say will check it out for you and get back to you within a few days.
Once I exit the link, it tells me I can only open it again in 10 minutes. Is this supposed to happen?
Yes. If you exit the survey link for whatever reason you can only access it again and keep on with the survey in 10 minutes.
Why do some paid surveys end sooner than others, and why am I not eligible to take some of them?
Most of I-say’s surveys look for specific types of people to take the survey that only makes up a small amount of the people on their site. While this can be frustrating, by stopping a survey early, I-say can be sure that they aren't wasting your time with taking surveys that don't interest you.
Why do surveys ask me if I want to buy something?
When you get asked if you intend to buy a product or service, this is only to find out what kind of a person might be interested in certain products. This means that the sites recognize that women are more likely to want to buy cosmetics than men, while men will more likely be interested in purchasing beard trimmers, for example. It can be hard to know what kinds of people will be interested in a product, hence the question. I-say won't ever try to sell you anything.
What if I will be gone and can't take paid surveys?
If you plan to go on a vacation or just want some time off from survey taking, you will not need to unsubscribe from the site. All you have to do is use the “Report a Vacation” feature in order to tell I-say what days you won't be around. I-say will then be sure not to send any survey invitation emails while you are gone. Access this section of the site by logging in and going to the setting section in your account. Then, click the arrow next to your profile picture at the top corner of the web page.
How frequently will I get survey invitations from i-Say?
The number of survey requests that will be sent out will vary. A lot of members on this site will get at least one survey each month. Most members will average a survey request of four a month. Depending on profile information, some members will get more requests than others. It will always be up to you whether or not you take the surveys.
Can I do my surveys on a mobile app?
The mobile app associated with I-say is only used for very specific mobile surveys. It is not the same as the site and therefore you cannot use your login information for this site on the app. Should a mobile survey appear for you, they will notify you by email or by text message. Then, you can download the app and sign in using a different email from the one that you use on the site.
Is there a mobile phone app available to do my surveys on?
There is a mobile app available for certain paid surveys. It does not work using your profile email and password for the i-Say site. If you are sent a survey that will be completed on the mobile app, you will receive an email or text message through which you will be able to download the app and create a new set of login information to get access for that particular survey.
Our mobile app can only be used for specific surveys on mobile. It isn't available using your usual email and password for this site. When a survey is sent to you through the app, you will be told about it through a text message or through email. Then, you can download the app and sign up using a different name and password than the one you use to get access to this site.
How do I get points or other rewards for taking a survey?
Right after you finish a survey on the website or by email, I-say will register your points that you just earned along with the contest entries. For many of these surveys, the points you have earned will be put on your account after only a few minutes have passed since you took the survey. You may not receive the points right away in some instances, but they will be added to the account later on. It may sometimes take a few days to load the point after you have completed the survey.
I just finished a survey and the points are not loading in my account. Why?
For many of I-say’s paid surveys, the points will automatically load into the account within minutes of finishing the survey; however, there may be times when the points for these surveys won’t immediately appear in your account. Whenever this happens, the points will show up in your account later. Sometimes it may take up to a few days after the survey has been done before the points appear.
When I click the link for the survey in my email, I can't get to the site. What happened?
If the link in the email doesn't work for you, then just copy and paste the survey link that is found at the bottom of the email into the address bar in your browser. The link can sometimes be split across two different lines, and in this case, you will want to copy and paste every line separately into the search bar. If this does not help, you can email them with the survey number or survey invitation for help.
What do I do if I'm having issues with a survey?
If you are having problems of any kind while taking a survey, take advantage of the support button that is found in the window that the survey is in. You can also email I-say and give them a brief explanation of the issue including your survey number or survey link. I-say will check out the problem and reply to you in only a few day's time.
I clicked out of the link and it is telling me I can't open it for another ten minutes. Is this supposed to happen?
Yes. If you exit the survey, you can only access it again after ten minutes have passed.
Why do some surveys end early or tell me that I cannot take them?
Surveys often look for certain characteristics in the community that only apply to a small group of people. While this may seem frustrating, I-say want to end these paid surveys early so that you are not wasting your time taking a survey that is of no use to you. Answering an entire survey about a product you don't care about might be worse than an ended survey.
Why do surveys want to know if I intend to buy something?
When the survey asks if you are going to buy a product or service, this is its way of figuring out what kind of people might be interested in a product. Men are often going to want different products than women. It can be hard to know which products are better for which types of people, so this survey is asked to determine this. This site will never try to sell you anything.
What happens if I go on vacation and can't take surveys?
If you are going to go away for any period of time or just want some time away from taking their paid surveys, you won't need to unsubscribe. Instead, you can use the “Report a Vacation” feature that will let I-say know when you plan to be absent. This way, I-say can refrain from sending you invitations for surveys during this time. You can book your away time by logging in and going into the settings section where you will find the Report a Vacation link. Access this by clicking the arrow found next to your profile picture in the top corner of the web page.
How do I earn points?
Earning points through this site is simple. The number of points that you will get for every survey will depend on different factors like the length of the survey itself. Your points will be put into your account after only a few minutes after completing the survey. The rewards that are associated with each survey after clicking the first survey link will appear in your account. I-say is always looking for ways for members to earn more points, so keep an eye on your inbox for program updates from I-say’s site.
How do I check my points?
You can get into your account by signing in and clicking on the section that is labeled "My Points Account." It will be marked with a star and is located in the upper right-hand corner beside your profile picture. The amount of points that you have will be shown next to the star. After clicking on it, you can see the detailed information about each point you have earned along with the surveys that you have taken.
How often will my account be updated with the points that I've earned?
The points that you get for completing these paid surveys will be added to your account and typically updated in only a few minutes after completion of the survey with the exception of only a couple of surveys. There can be times when recently completed surveys won't show points right away in your accounts section, and during these instances, the points will always show up later. It can sometimes take a few days before the points will show up on the website. Points and survey statuses will be recorded constantly in I-say’s main database and will be deposited into your account following their protocol.
What if the points for a survey do not appear in my account?
For a few surveys, like those that are intended to be answered over the course of a few days, these points may not be added until you have finished the last day or part of the survey. If you still do not see these points in your account when the survey is over, contact I-say for help. Include the survey number and survey link in the email. Keep in mind that you have to complete a survey in order to earn your points. If you aren't getting points for your completed paid surveys or if the points are not correct, just let I-say know.
How do I know how many surveys I have done?
Once you log into the website, you just click on the section that is labeled My Points Account. It will be marked with a star and located in the upper right-hand corner beside your profile picture. It is here that you will find the information regarding the points that you earned and the surveys you have completed.
What contests are available to members of this site?
Visit the rewards highlights page for a complete description of the contests that I-say run and see how you can win them.
How will I be notified if I win a contest?
Winners will be told that they have won through their email. I-say will send the email to the email address that they have for you, so always be sure that you are using an up-to-date email. You can change your email using the arrow next to your profile picture found in the upper right-hand corner of the page. Just choose Settings and click the Modify Your Email section.
Every winner gets a confirmation deadline in which they must respond to the notification of the prize by the date that has been stated in the email. If you do not claim your prize before the deadline, the prize will be canceled. Be sure to check your email often for this reason. Members of this site can also check the prize drawings on the website by looking at the points balance page that is marked with a star in the upper right-hand corner. The contest winnings that are currently pending will be listed in that section when you filter the page by Other Rewards.
Where can I get information about winners of contests in the past?
Simply click on the Explore section in the top right-hand side of the page and look at the Winners section for a listing of winners of recent contests.