On this page, you will find frequently asked questions about YouGov. You can also email us at [email protected] for more answers.
What is YouGov?
How long is an average YouGov survey?
How will I find out about new surveys?
What does Yougov do with the data that is collected?
Who pays for these surveys?
Can I see results of the surveys in which I participate?
I took a paid survey but don't see some of the results. Why do YouGov only show a few of the results?
Is the information I provide to YouGov confidential?
What sort of rewards can I get for these surveys?
Will I receive email messages from anyone besides YouGov?
To participate, do I need to buy anything?
How do Prize Draw surveys work?
How long does the $50 take to get to me after I ask for it?
Where can I see my point balance?
How do I reset my password?
Where can I change my email or mailing address?
How do I leave YouGov?
Pulse Panel FAQ
General Issues
I forgot my login URL.
I can't get to the setup page.
The setup page is in the wrong language.
I want to install this app.
Desktop FAQ
I can’t install the plug-in.
Mobile Requirements:
I always get a popup asking me to install a plug-in.
I don’t see the application active after I install it, or I start the application but nothing happens.
Mobile FAQ
